CMS Notified of Abuse, Harassment and Retaliation at Dialysis Centers

Friday, December 5, 2014 | By William Tinker | No Comments

This is report 3 of 3 sent to CMS detailing the problems patients are having with harassment, retaliation and termination of care after questioning their level of care or reporting staff abuse at clinics. Termination of Dialysis care is undertaken with no hearing, or appeal.

Case # Date Clinic/Doctor Reported Problem Present Status
Case#109 9/9/14 Fresenius   3918 Montclair Rd. Suite 110 Birmingham, Al Patient moved and was set up to go to another Fresenius unit. The new clinic refused dialysis after the move, stating she was written the previous clinic for panhandling for transportation expenses from other patients, which other patients said was not true. Her insurance paid for transportation. Feel this is in retaliation from the Social worker, as she had ask her for help. TERMINATED. HAS NO WHERE TO GO EXCEPT HOSPITAL ER.
Case#110 9/9/14 Davita 9210 E. Vancouver Dr. Vancouver, WA Patient transferred from a Fresenius to DaVita. He was dialyzed several times and then told that there were some behavioral issues from past clinic. Director called him into a meeting to sign a “Behavioral Contract” on the hearsay of the other clinic after nothing appeared to be there when accepted. TERMINATED.
Case#111 9/9/14 DAVITA and Milwaukee Nephrology Group Family complained of having no say in parents care. Dr. O. and others going outside of family that had the Power of Attorney. The Nephrologist stated patient will be doing hospice and an army can’t save her.Fresenius refused to take her. TERMINATED FROM CARE FORCING INTO HOSPICE AGAINST PATIENTS FAMILY.
Case#112 9/9/14 Hospital Was in hospital and no one was taking her. Closed
Case#113 9/14 North Ridge Reseda Bld. Northridge, CA Patient has had to go to Emergency Room due to high blood pressure after treatments, multiple times
Case#114 9/9/14 Davita Minnesota Feels he is being paid back for complaining about care.
Case#115 9/9/14 Davita /Maryland University of Maryland Medical Center has treated her poorly. Her crime for complaining about care. Wrote on chart she is not to be treated if she comes back distressed. TERMINATED BY DAVITA/ University of Maryland stated in her records not to treat her when she comes back
Case#116 9/9/14 Davita Illinois Forcing medications on patient, he will be turned away if he does not take the medication. Family has been refused a meeting to discuss care. They have taken any decision away from family. FORCED MEDICATION WITHOUT FAMILY INPUT.
Case#117 9/9/14 Neomy DialysisBrooklyn, NY Patient was terminated from care after another patient went ballistic and attacked her. They claimed she started it; when in fact it was the other way around as the patient was on a machine and being dialyzed. She now is forced to live in a Nursing home and has not been able to be placed, nor was any investigation done. TERMINATED AND FORCED TO LIVE IN A NURSING HOME.
XXXXXXXXXXXX NEW CASES FOR OCTOBER AND NOVEMBER. THESE ARE THE MOST PRESSING! WE WILL BE POSTING OTHER CASES IN ANOTHER WEEK. XXXXXXXXXXXXXXXX
Case#118 11/14 FRESENIUS 1409 E. CAPITAL DR. SHOREWOOD,WI/ DAVITA HUMBOLT RD,MILWAUKEE WI
  1. Patient used DaVita complaint line that promises there will be no retaliation for bringing up care and staff issues. The patient was harassed and intimidated by the staff as soon as it was learned he had filed a complaint on the complaint line. The patient went back to the complaint line notifying the clinic of the retaliation; no one from Davita stepped in to stop this harassment. He went to Fresenius as DaVita was unbearable. Then several workers from Davita working at this clinic spread false rumors. They stated that he was violent, gave two different stories with no Police Report. Fresenius terminated him on the spot on hearsay with no conference or taking his statement.

 

Patient went to St. Josephs Campus Medical Center, where the Davita staff in the hospital denied him care until he stripped down naked, and his clothes patted down. This happened even after the ER Staff assured them nothing was found. Continue.

Case #118

 

 

  1. He has been harassed, bullied and has not had the right, as many others, to face their accuser, there is no appeal. ESRD Network stated that they could not help.

 

  1. When he was again denied care, this time because he had not signed the proper paper work of which they had changed forms three times. Stating they did not have the forms anymore and could not help him. They would not return until Monday. Dr. Russell of CMS would not help and stated the Network was not to talk with his advocate, as the Network gave him the wrong paperwork and we had faxed in the one that CMS wanted, but they lost it, patient is in crisis. Patient had been waiting for 12 hours in Emergency Room only to be denied.

 

  1. Waited 3 hours for DaVita to dialyze him only to be told in the 3rd hour that the dialysis staff had left two hours earlier.

 

  1. After getting him back to a unit for dialysis 3 days a week in the hospital, then DaVita terminated him unless he saw their Psychiatrist or he would go back to the ER emergency only. He stated he has done nothing wrong; he has a hard time trusting DaVita; with good reason. DaVita has the dialysis contract with the hospital. One would think his Nephrologist would support him, as he is ultimately responsible for his care.

 

No Police report has been submitted for the rumors at all.

 

 

TERMINATED AND BLACKBALLED ON HEARSAY OF WORKER THAT HE COMPLAINED ABOUT HAVING TO DO DIALYSIS AND USING DAVITA’S COMPLAINT LINE. DIALYSIS ONLY IN THE NUDE.VIOLATION OF CIVIL RIGHTS, HUMAN RIGHTS AND TO DUE PROCESS TO FACE YOUR ABUSER.HIS CRIME IS COMPLAINING ABOUT CARE WITH THE PROMISE OF PROTECTION.FRESENIUS TERMINATED HIM ON HEARSAY.

 

 

Case#114 11/14 DCI New Orleans/Ochsner Health System,Jefferson LA
  1. Patient has had to dialysis in Emergency rooms due to termination by DCI taking pictures of deplorable conditions. She has been blackballed and patient has had creative reports written about her.
  2. The hospital Dialyzed her and kept her for 2 weeks, and then released her in a wheelchair it appears she had broken bone that were not set. She was promised home care but never received any. One statement was apparently made she is dying anyway.
TERMINATED/ HOSPITAL HAS SENT THIS PATIENT HOME AND DID NOT SET BROKEN BONES. SHE WAS SENT HOME WITH NO HELP,SHE WAS

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